Privacy Policy - Eastham House Clearance
At Eastham House Clearance, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services.
1. Introduction
This Privacy Policy applies to all information collected through our services, including our website and any related interactions. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you engage our services, we may collect personal information such as:
- Full name
- Contact details (email address, phone number)
- Address details
- Payment information
2.2 Non-Personal Information
We also collect non-personal information that does not identify you personally, such as:
- Browser type
- Operating system
- IP address
- Browsing behavior
3. How We Use Your Information
We utilize the collected information for various purposes, including:
- Service Delivery: To provide and manage our house clearance services effectively.
- Communication: To communicate with you regarding your service requests, updates, and notifications.
- Billing and Payments: To process payments and manage billing information.
- Improvement of Services: To analyze usage patterns and improve our offerings.
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you.
- Legal Requirements: When required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Object to or restrict the processing of your personal information.
- Data Portability: Receive your personal information in a structured, commonly used format.
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to accept or decline cookies through your browser settings.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website.
9. Children's Privacy
Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to such transfers.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.